Customer Service Associate Jobs in Kolkata - TBL Aviation
Customer Service Associate
Job Description
Responsibilities and Duties
- To manage bookings and customer queries.
- Guide customers with
the department, complete the assigned tasks.
- Manage the overall running work.
- Everyday centre reporting to the Head.
Shift timings: Rotational shift.
Females only one fixed shift(11 AM to 8 PM)
Maximum Age 29 Years.
Working Location: Kolkata/Delhi Airport
Required Experience, Skills and
Qualifications
1. 10th/HS /Graduated /pursuing graduation.
2. Excellent in communication and multitasking Should be a young, energetic, ambitious, pleasing personality, good communicator, growth-oriented and have a customer service mindset.
Benefits
A chance to meet with Celebrities.
OT
Cab facility
Attractive incentives.
Can be the part of PF payroll.
Job Types: Full-time, Fresher, Walk-In
Salary: ₹16,560.00 /month
Education:
- Secondary(10th Pass) (Preferred)
Language:
- Hindi (Required)
Shifts:
- Morning (Preferred)
Benefits:
- Health insurance
- Travel allowance
- Phone / Internet reimbursement
- Joining bonus
- Shift allowance
Customer issues handled:
- Reservations
Selection rounds:
- Written test
- HR Interview
Training provided:
- Yes - Training provided
Industry:
- Hospitality & Tourism
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Other duties as requested