Customer Service Associate Job in Horizon Promoters India Limited at Mulund West, Mumbai

Customer Service Associate

Horizon Promoters India Limited

0 Years

10000 - 15000 Monthly

Expired

Posted: 04 Nov 19

Receiving calls and emails from clients.
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Maintaining a hospitality outlook and always look presentable.
Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
Conducting timely Customer Feedback Surveys and sharing the reports with the management.
Taking prospective customers for site visit.
Organising and managing customer engagement programmes.