Customer Service Associate Jobs Opening in Casa Company at Mumbai
Customer Service Associate
Casa Company
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Posted: 23 Aug 25
Job Description
About Us:
We’re a fast-growing Canadian startup looking for a dynamic customer service associate who can connect with clients, solve problems, and drive sales.
What You’ll Do:
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Communicate with customers via calls and chats in English.
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Convert leads into paying clients by selling our services.
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Multitask efficiently: create tickets, handle calls, and manage customer requests simultaneously.
You Bring:
-
Excellent English communication skills.
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Sales mindset with the ability to convert leads.
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Strong multitasking and organizational skills.
Why Join:
-
Play a key role in a growing startup.
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Flexible, fast-paced, and collaborative environment.
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Opportunity to grow your career in customer success and sales.
Required Skills & Competencies
Technical Skills
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Basic computer literacy: MS Office, email, and internet usage.
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Familiarity with CRM software is an added advantage.
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Comfortable working with telephonic systems, chat tools, and helpdesk software.
Soft Skills
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Excellent communication skills (verbal and written).
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Strong listening and interpersonal abilities.
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Ability to handle difficult customers calmly and patiently.
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Problem-solving and analytical thinking to provide effective resolutions.
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Positive attitude, adaptability, and team-oriented mindset.
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Virtual Interview
Employment TypeFull Time
Job Id2739904
Job Category Diploma , Walkin , Tech Support , Work from Home
SkillsSales
Locality Address
State Maharashtra
Country India
About Company
Casa Company
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