Customer Service Associate Jobs Opening in Heads Up for Tails at Sector 31, Gurgaon, Gurgaon
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Answering large amounts of incoming calls professionally to provide information about products, and services, receive orders, cancel orders, and obtain details of complaints
- Identifying and assessing customers’ needs to achieve satisfaction
- Building sustainable relationships and trust with customer accounts through open and interactive communication
- Meeting personal/customer service team sales targets and call handling quotas; generating sales leads wherever necessary
- Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Providing accurate, valid and complete information by using the right methods/tools
- Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1481225
Job Category BSc/BCA/BBM , Tech Support
Locality Address Sector 31, Gurgaon
State Haryana
Country India
About Company
Heads Up for Tails
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