Customer Service Associate Job in Innorenovate at Marol, Mumbai

Core responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support. 
• Maintain accurate records of customer interactions and transactions
  
• Collaborate with other departments to solve complex customer issues
  
• Ensure customer satisfaction through effective communication
  

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

1. What are the job requirements to apply for this Customer Service Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Service Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 28000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Service Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Service Associate position?
   
   • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.