Customer Service/Customer Support Jobs Opening in Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd at Delhi

Customer Service/Customer Support

Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd

0 Years

Not disclosed

Expired

Posted: 05 Jun 24

Job Description

Key responsibilities:

1. Responding to customer inquiries through phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues with empathy and patience, ensuring customer satisfaction.
3. Providing product information and assistance to customers, promoting a deeper understanding of our brand.
4. Collaborating with cross-functional teams to address customer concerns and improve customer experience.
5. Updating customer records and order information accurately in our database using MS-Excel.
6. Assisting in the creation and maintenance of standard operating procedures and customer support guidelines.
7. Contributing to the overall growth and success of the company through proactive suggestions and feedback.

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Hindi Proficiency (Spoken)

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2 have relevant skills and interests

Number of openings

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.