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Customer Service/Customer Support Jobs Opening in Webcontxt India Private Limited at Jaipur

Tech and Customer Support intern

Webcontxt India Private Limited
experience-icon 0 Years
salary-icon Not disclosed
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Posted: 17 May 24

Job Description

 
Role Description
This is a full-time on-site internship for Tech and Customer Support, located in Jaipur. As a Tech and Customer Support intern, you will be responsible for providing technical support to customers through various channels such as email, phone, and chat. You will work closely with the Technical team to resolve customer issues and ensure customer satisfaction. Other responsibilities include monitoring and tracking customer complaints, escalating issues to the appropriate department, and maintaining a detailed record of all customer interactions. This job requires travelling to on site events for Tech Support to the Clients.

Qualifications
Pursuing or recently graduated with a degree in computer science, information technology, or a related field.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Familiarity with customer service software, databases, and tools.
Excellent problem-solving skills.
Strong attention to detail.
Highly motivated and eager to learn.
Skill(s) required
  • Advanced Excel
  • Client Interaction
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  •  
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2  have relevant skills and interests

    Perks
  • Certificate
  • Letter of recommendation
  • Number of openings
    2

    Certificate: Will be provided at the end of the Internship
     

    More information about this Tech and Customer Support intern Job

    Please go through the below FAQs to get all answers related to the given Tech and Customer Support intern job

    1. What are the job requirements to apply for this Tech and Customer Support intern job position?
      • Ans: A candidate must have a minimum of fresher as an Tech and Customer Support intern

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, CS

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Tech and Customer Support intern is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Tech and Customer Support intern position?
      • Ans: There are immediate 2 job openings for Tech and Customer Support intern in our Organisation.

    Job Particulars

    Education BCA, BE/B.Tech, BSc, CS
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id2158377
    Locality Address
    Country India

    About Company

    Webcontxt India Private Limited
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