Customer Service Executive - Hospitality Industry Jobs Opening in Kings Restaurant LLP at Chandan Nagar, Kharadi, Magarpatta, Pune
Job Description
Position: Customer Service Executive - Hospitality Industry
Job Description: We are looking for a Customer Service Executive to handle calls from customers or guests, taking food order and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer or guest’s service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
· Handle inbound calls to customers or guests and clients.
· Identify the needs of customers/guests, orders taking & confirmation, payment confirmation, resolve issues, and provide solutions.
· Upsell other products wherever possible.
· Ensure you follow the customer service script provided by the company for uniformity.
· Also, be well-read on company policies and the website for FAQs or policy related answers.
· Maintain good customer relations.
· Meet personal targets and work towards meeting team targets.
· Maintain records of the conversations with the customer and analyze the data.
· Write and submit timely reports on performance, targets, and customer queries.
· Managing daily cash balances;
· Ensuring that cash flows are adequate to allow business units to operate effectively;
Freshers can also apply.
Not a target based job.
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,000.00 - ₹13,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
Work Location: Viman Nagar
More information about this Customer Service Executive - Hospitality Industry Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive - Hospitality Industry job
- What are the job requirements to apply for this Customer Service Executive - Hospitality Industry job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive - Hospitality Industry
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 13000 Monthly. The Salary will depend on the interview. This Customer Service Executive - Hospitality Industry is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive - Hospitality Industry is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive - Hospitality Industry position?
- Ans: There are immediate 1 job openings for Customer Service Executive - Hospitality Industry in our Organisation.
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