Customer Service Executive Jobs in Delhi - Votiko
Customer Service Executive
Job Description
Votiko is hiring candidates for Customer Service Executive job in Surat with an experience of 1 year(s). Candidate would be responsible for helping customers with their queries and/or sell them products. Candidates looking for Telecalling - Voice Process jobs nearby can apply directly.
Responsibilities:-
· Ensuring agents understand and comply with all call centre objectives, performance standards, and policies.
· Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements.
· Preparing reports and analysing data to assist management as they determine call centre goals.
· Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc.
· Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possess excellent communication and interpersonal skills.
Location: Surat
Salary: ₹12,000 to - ₹15,000 /month
Job Particulars
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