Customer Service Executive Jobs in Pune - Quletel Resource
Customer Service Executive
Job Description
We welcome Experienced or Freshers with excellent communication skills, smart working, and learning attitude.
Will be an advantage for candidates with experience in debt collections.
At least 6 months
to 1-year experience in International voice process (BPO industry).
Good Communication Skill
Fluent English
Responsibilities and Duties:
· Making Calls in US and Canada.
· Keep tracking outstanding Accounts and debts
· Plan a course of action to recover owed money
· Locate and contact debtors
· Negotiate payoff deadlines and payment plans
· Handle customers' questions or complaints
· Identify gaps in the system and recommend solutions
· Build trust with debtors
· Update account status and database regularly
· Comply with requirements when legal action is unavoidable
Job Time : (US shifts) timing between 5:30 pm & 9:30 am IST.
Unlimited Incentives
Sundays fixed off (Alternate Saturdays).
Location- Town Square Shopping Centre, Viman Nagar ,Pune.
Qualification- Any UG, Graduate.
Job Type: Full-time
Job Particulars
About Company
The name QuleTel is rooted in the equity the company has built over the years and embodies its mission:
· To be the first source of excellence for its customers.
· To be the first source that inspires and drives employees to fulfill their aspirations.
With an objective
in mind to provide some of the best services in the outsourcing industry, in
the year 2010, a Company called QuleTel was formulated. In the field of
business process outsourcing, this company is a leader
With a combination of knowledge as well as excellence in operations, clients
are provided value for money. Some of the best solutions are offered via a
delivery network that offers services of comprehensive nature. We believe that
the economics of performances in businesses can be best improved with solutions
that are well customized. Services provided help in getting organizations
transformed to become more flexible and leaner based and in the process provide
an edge of competitiveness.
