Customer Service Executive Jobs Opening in Npm recruitment at Thane, Mumbai
Customer Service Executive
Npm recruitment
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Posted: 05 Sep 25
Job Description
Job Title: Customer Service Executive – Upstox IB (Inbound Process)
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
Location: Thane Highstreet, Maharashtra
Job Type: Full-Time (On-site)
Shift Timing: 8:00 AM – 5:00 PM (Day Shift)
Job Overview: We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.
Job Overview: We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.
Key Responsibilities:
Handle inbound customer inquiries professionally and efficiently.
Provide accurate information regarding products and services.
Resolve customer issues and complaints with empathy and professionalism.
Maintain detailed records of customer interactions.
Collaborate with team members to ensure high-quality customer service.
Qualifications:
Provide accurate information regarding products and services.
Resolve customer issues and complaints with empathy and professionalism.
Maintain detailed records of customer interactions.
Collaborate with team members to ensure high-quality customer service.
Qualifications:
Minimum educational qualification: HSC (12th pass).
Freshers are welcome to apply; prior customer service experience is a plus.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Compensation: CTC: ₹18,836 per month
In-hand Salary: ₹16,258 per month
Interview Process: Single operational round of interview.
Why Join Us:
Freshers are welcome to apply; prior customer service experience is a plus.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Compensation: CTC: ₹18,836 per month
In-hand Salary: ₹16,258 per month
Interview Process: Single operational round of interview.
Why Join Us:
Stable day shift with no rotational hours.
No sales pressure or targets.
Opportunity to work with a leading financial services company.
Supportive work environment with growth opportunities.
No sales pressure or targets.
Opportunity to work with a leading financial services company.
Supportive work environment with growth opportunities.
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
- What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2748322
Job Category Tech Support
SkillsBPO Telecaller
Locality Address Thane
State Maharashtra
Country India
About Company
Npm recruitment
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