Customer Service Executive Jobs Opening in Visual Eyes Rx Labs LLP at Ghatkopar East, Mumbai

Customer Service Executive

Visual Eyes Rx Labs LLP

0 Years

15000 - 20000 Monthly

Expired

Posted: 07 May 24

Job Description

Customer service executive who can punch the orders received from wholesalers and follow up with the customers & HO for smooth delivery of the products. Knowledge of MS Excel, Internet, emails is required. Should be able to speak in Hindi & English. Local language will also be preferred.

Responsibilities:

Supervising a team of customer support professionals.

Monitoring the entire customer service process.

Resolving customer issues brought to your attention.

Creating procedures and policies for effective customer service.

Planning how to train customer support professionals.

Standardizing the customer service delivery of an organization.

Interviewing the skills of potential candidates through relevant questions.

Recruiting the best candidates from a wide range of interviewees.

Tracking the work of every customer service representative in the team.

Performing quality assurance surveys with customers.

Conveying customers’ feedback to the team.

Fixing appointments according to the convenience of clients and customers.

Interacting with customers to determine whether they have a desirable and shareable experience.

Helping every customer service professional improve.

Possessing the knowledge and ability to improve customer service of the organization.

Creating a pleasant work environment for customer service professionals.

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.