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Customer Service Executive Jobs Opening in Vriddhe Business Solutions at Indore-Others, Indore

Customer Service Executive

Vriddhe Business Solutions
experience-icon 0 Years
salary-icon 12000 - 18000 Monthly
Apply Now

Posted: 10 Jun 24

Job Description

As a Customer Service Executive, you will be responsible for managing our customers' queries and responding to their complaints in a professional manner. In addition to this, you should possess good listening and understanding skills with the ability to complete the required tasks simultaneously. You will play a crucial role in ensuring customer satisfaction and maintaining high- quality service standards. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric mindset.
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Indore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2462320
Locality Address Indore-Others
Country India

About Company

Vriddhe Business Solutions, an Ecommerce consultancy firm based in Indore (India), specializes in promote the growth of small businesses. Providing a comprehensive solution for all online business requirements, we cover services such as Account launch, Cataloging, Management, Advertising (PPC), Brand protection, Performance management, and more. Our reach extends to India, United States (US), Singapore, and Europe. Backed by a team of experienced professionals and industry best practices, we ensure the seamless alignment of your online and offline market strategies to strengthen and expand your business. Reach out to us today to leverage our expertise and grow your business
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