Customer Service Jobs in Noida - Mogli Labs India Private Limited

Customer Service

Mogli Labs India Private Limited

0 Years

Not disclosed

Expired

Posted: 15 Feb 22

Job Description

About Mogli Labs India Private Limited

Moglix is the fastest-growing B2B e-commerce start-up in India, backed by marquee investors like Mr. Ratan Tata, Accel Partners, Jungle Ventures, IFC, and Rocketship VC. Moglix, headquartered in Noida, has been growing in leaps and bounds since its inception in 2015 and disrupting B2B procurement and supply chain space in the country, acquiring 200+ large enterprise customers and 1 lac+ SME customers. Moglix caters to the business procurement need through its flagship e-commerce platform which is completely GST-compliant. Moglix has also launched its own Green GST to help its customers become fully GST-compliant in their full-scale business.

About the internship

Selected intern's day-to-day responsibilities include:

1. Make Outbound calls to customers to take feedback from a customer success point of view.
2. Monitor/follow up with multiple stakeholders over mails/ calls to ensure on time delivery and fast resolution on issues.
3. Providing customer escalation resolution within specified TAT

Learn skills relevant for this internship on Internshala Trainings

Who can apply

Only those candidates can apply who:

. are available for full time (in-office) internship

. have relevant skills and interests

Perks

Certificate

Flexible work hours

Informal dress code

Number of openings