Customer Service Jobs in Pune - Envisionard Software Services Private Limited
Customer Service
Envisionard Software Services Private Limited
0 Years 
Not disclosed 
Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW 
Expired
Posted: 28 Feb 22
Job Description
About the internship
We are looking for a customer support superhero' that saves the day by identifying and addressing customer questions related to the product and service. Someone who is solution-oriented and understands the deliverables of an ideal customer support representative.
Selected intern's day-to-day responsibilities include:
1. Handle the inbound & outbound communications with merchants
2. Escalate issues to the appropriate department and resolve all issues and queries in a timely fashion
3. Handle the intense call flow
4. Understand the objective of the call
5. Display an interactive way of dealing with situations
6. Highlight issues to internal teams and assist with timely resolutions
7. Identify and address customer questions related to the product and service
Selected intern's day-to-day responsibilities include:
1. Handle the inbound & outbound communications with merchants
2. Escalate issues to the appropriate department and resolve all issues and queries in a timely fashion
3. Handle the intense call flow
4. Understand the objective of the call
5. Display an interactive way of dealing with situations
6. Highlight issues to internal teams and assist with timely resolutions
7. Identify and address customer questions related to the product and service
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their careers can also apply.
Other requirements
1. Very good listener,
2. First call resolution oriented
3. Keen on delivering the best customer service
4. Ability to highlight issues to internal teams and assist with timely resolutions
5. Effective time management
6. Ability to multi-task, prioritize and manage time effectively
7. Quality focused with strong attention to detail
Perks
Number of openings
2
Job Particulars
Education Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1347993
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Envisionard Software Services Private Limited
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