Customer Service Jobs Opening in Charge Dock Charging Infrastructure Private Limited at Bangalore
Customer Service
Charge Dock Charging Infrastructure Private Limited
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 13 Jul 22
Job Description
Who can apply
1. are available for full time (in-office) internship
2. can start the internship between 7th Jul'22 and 11th Aug'22
3. are available for duration of 3 months
4. are from or open to relocate to Bangalore
5. have relevant skills and interests
Responsibilities include:
1. Resolve product or service problems by clarifying customer complaints by determining the cause of problems
2. Work on selecting and explaining the best solution to solve the problem and follow up to ensure resolution
3. Maintain the data regarding government authorities, documentation, and compilation of files and folders
4. Recommend potential products and services to management by collecting customer information and analyzing customer needs
5. Manage a large number of incoming calls
6. Build a sustainable relationship of trust
7. Work on meeting team targets for outgoing calls to generate new leads or for feedback or rapport building
8. Resolve customer complaints via phone and e-mail
9. Greet customers warmly and ascertain problems or reasons for calling
10. Suggest solutions in case product malfunctions
11. Compile a report on overall customer satisfaction
12. Track data and status of our online units through a computer application
13. Prioritize and manage time efficiently
Other requirements
1. Customer service skills
2. Documentation skills
3. Listening and telephone etiquette
4. Attention to details
5. People-oriented and problem-solving attitude
6. Enthusiastic approach to learning to handle own team in future
7. Basic computer skills and MS office
8. Fluent in English, Kannada and Hindi
9. Excellent in verbal and written communication
Perks
Certificate: Will be provided at the end of the Internship
More information about this Customer Service Job
Please go through the below FAQs to get all answers related to the given Customer Service job
- What are the job requirements to apply for this Customer Service job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service position?
- Ans: There are immediate 1 job openings for Customer Service in our Organisation.
- Who is eligible to apply for this Customer Service job?
- Ans: The mentioned job is open to both Male and Female candidates.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1528320
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
Charge Dock Charging Infrastructure Private Limited
Charge Dock is a Bangalore-based automotive startup that specializes in building public EV charging infrastructure. Charge Dock designs, develops, manufactures, installs, and operates EV charging stations across all makes and models of vehicles. Charge Dock also manufactures EV charging stations for global markets apart from providing charging services.
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