Customer service manager Jobs in Mumbai,Navi Mumbai - Exzone Logistics
Customer service manager
Exzone Logistics
Expired
Posted: 30 Mar 21
Job Description
• Responsible for examining & handling the daily activities of 6 people team concerning pick up/delivery for key account customers.
Generation of DSR report on daily basis for key account and other customer.
Generation of DSR report on daily basis for key account and other customer.
Maintain MIS and client wise performance report with the management on weekly basis.
Co-Ordination with Warehouse & Logistics people.
Handling of Clients queries relating to their outstanding payment & bills.
Ensure proper maintenance of all customers’ files – done on weekly, monthly and quarterly basis.
Co-Ordination with Warehouse & Logistics people.
Handling of Clients queries relating to their outstanding payment & bills.
Ensure proper maintenance of all customers’ files – done on weekly, monthly and quarterly basis.
Tracking of Pickup and Delivery consignments of the respective branches.
Fast track Solutions to the disputed consignments of the customer.
Fast track Solutions to the disputed consignments of the customer.
Publishing of Delivery MIS report to the respective customers.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1164185
Job Category Tech Support
Locality Address Panvel
State Maharashtra
Country India
About Company
Exzone Logistics
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