CUSTOMER SERVICE REPRESENTATIVE Jobs in Bangalore - Jazp.com
Job Description
Job Description
- Minimum graduate or equivalent required
- Manage incoming calls and customers service enquiries.
- Fluency in English and Hindi spoken is required. (Arabic Prefer)
- Routing the issue to correct team by understanding the issue properly
- Should act as a first point of contact for customers for all issues service support.
- Listens and understands customers concerns; provides required guidance and information using the available resources
- Follows up on escalated and re assigned service support requests and tickets
- To represent the Customer Service Centre on groups and forums as required.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of all conversations in our call center database
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id458019
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
The most popular online retailer in middle east, jazp is soon launching its sales in India. Currently, Jazp provides more than 500,000 branded products across electronics, kitchen and home appliances, clothing, baby categories for shoppers in Oman, Qatar and UAE.
Following the success in Oman, Qatar and Dubai, Jazp is opening now in India. Indian customers can now shop for high-quality products across electronics, fashion and all other top categories from Jazp India websiteThe site will go LIVE in mid of September, allowing users to choose from 200,000 products from the best brands in the market.Jobs By Location
Bangalore
Delhi
Noida
Kolkata
Pune
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Ahmedabad
Gurgaon
Chennai
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