Customer Service Representative Jobs in Kolkata - Atlas Career Solution
Customer Service Representative
Job Description
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job Role : Ground Staff
Job Location : Kolkata , Delhi
Age : 18 to 30 years for male and 18 to 26 years for female
Qualification : 10th pass and above for male and 12th pass and above for female
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
Skill :
- Good communicatiion
- Pleasing personality
Job Particulars
About Company
Our company is continuously growing in achieving its highest level. We need wise people. In this case, our whole team is very happy to have you. We are very proud of what we have today thus we are looking forward for best and brightest future of our company with you