Customer Service Representative Jobs in Mumbai,Navi Mumbai - UCG eSolutions LLP

Customer Service Representative
UCG eSolutions LLP
Mumbai(Vikhroli ), Navi Mumbai
0 to 3 Years
150000 - 300000 Per Year
UCG eSolutions LLP
Last Date 03 Jan 2018

UCG eSolutions LLP - Job Details

Date of posting: 04 Nov 17
  • Effective inbound and outbound call handling to build up a relationship between the customer and service provider.
  • Contact customers by phone to explain advantages and features of service being sold or persuade them to purchase the services by building the customers interest.
  • Answer customer's questions pertaining to service being offered through email and telephone.
  • Provide quick resolution to all types of customer related issues.
  • Explain and Advice customers on prices, services, variables and options to assist customer in making decision.
  • Coordinate and schedule appointments with sales team and clients till closure of the deal.
  • Regularly follow up with the customers/ service providers/ sales team.
  • Maintain records of customer & service provider interactions, recording details of inquiries, complaints and comments as well as actions taken.
Minimum Requirements:
  • Graduate or Diploma Holder.
  • Proficient in English, Hindi & Marathi Languages. Gujarati language will be an added advantage.
  • Good Communication and Written skills.
  • Computer Literate and good telephone skills.
  • Excellent Interpersonal skills and problem solving skills.
  • Self-Motivated, Multi-tasking, Quick learner.
Minimum Requirements:
  • 0-3 Year work experience in sales of B2B.
  • Good communication and interaction skills, strong attention to detail, and good follow-through.
  • Willing to travel within the city
  • Enthusiastic about meeting new people
  • Should be able to work independently.
  • Ability to work effectively with others.

Hiring Process : Face to Face Interview

About UCG eSolutions LLP

UCG eSolutions is a one-stop solution for Mobile driven Technology Platforms. We provide various diversified activities such as Web / Mobile Application Development, Web Designing, and Software Consulting.

Our Development Center based in Mumbai specializes in developing customized software solutions to efficiently manage business and critical information. Our well-defined service vision aligns with the client requirements, priorities and pursue for creating measurable values. We have excellent developmental methodology, infrastructure, skills and technological capabilities to create and deliver value-added products and services at all given times.

We specialize in future technologies utilising end-to-end Javascript (NodeJS, AngularJS, MongoDB & More) and harnessing the power of HTML5. This allows our developers to conceptualise and develop fast and highly scalable network applications rapidly.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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UCG eSolutions LLP recruiting Customer Service Representative Experienced(0 to 3 Years) candidates in Mumbai(Vikhroli ), Navi Mumbai. The UCG eSolutions LLP vacancies for Customer Service Representative is filled through Face to Face Interview etc.
UCG eSolutions LLP jobs for Experienced(0 to 3 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 3 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, M Phil / Ph.D, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 3 Years) candidates applying for Customer Service Representative should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to UCG eSolutions LLP recruitment, Experienced(0 to 3 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of UCG eSolutions LLP and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of UCG eSolutions LLP and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.