Customer Service / Tech Support Jobs - Gurgaon - Biryani Blues
Customer Care Executive
Job Description
Inbound Process,
Freshers are welcomed
Roles & Responsibilities:-
• Deal directly with customers either by telephone or electronically
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Perform customer verifications
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer timeframes
• Manage customers' accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
Job Particulars
About Company
An amalgamation of Arabic, Turkish and Mughlai flavours with a burst of Andhra and Marathwada spices, Hyderabadi food is always associated with royalty. And it is rightly so as it came together to cater to the rich palates of the Nizams of Hyderabad. Started by someone who not only has a passion for food but a pedigree in Hyderabadi food, Biryani Blues serves the most delectable Hyderabadi dishes. With experienced chefs from the land of biryanis and korma, authentic taste has been given top priority while designing the menu.
You can choose to visit our restaurant for a casual dining experience or have it delivered straight to your doorstep. Order in for groups of 10 or more for an economic and value for money trip to Hyderabad and back over just a meal.