Customer Service / Tech Support Jobs - Hyderabad - Vernix technologies pvt ltd
Job Description
Process Type: Technical Support - Voice Process
Responsibilities
- Assist & respond to technical queries via phone
- Ensure all contacts are documented using the tracking tool
- Ensure customers are satisfied with services offered
- Other duties and responsibilities as assigned
Skill Requirement:
- Excellent understanding of the technical fundamentals of the Internet.
- You should have a solid knowledge of internet protocols such as SSH, FTP, SFTP
& HTTP, as well as the ability to use diagnostic tools such as traceroute,
ping, and dig.Strong command line Linux skills.
- You should have setup and run your own Linux servers before.Excellent Windows,
Mac & Linux troubleshooting ability.
Job Particulars
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id239159
Job Category Tech Support
Locality Address
State Telangana
Country India
About Company
Process Type: Technical Support
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