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Customer Service / Tech Support Jobs - Hyderabad - Vertex Customer Solution India Pvt Ltd

Eligibility : BVSc, BBA/BBM, CS, BDS, BCA, BE/B.Tech, BHM, BEd, 12th Pass (HSE), ICWA, CA, BSc, Certificate Course (ITI), B.Arch, Diploma, B.Pharm, B.Com, BA, LLB

Location : Hyderabad(Banjara Hills )

Last Date : 13 Nov 2016

Experience Required: Freshers

Hiring Process : Face to Face Interview

Skills: BPO

Vertex Customer Solution India Pvt Ltd - Job Details

Role Summary/Purpose

The role entails providing high-quality customer service to the customers and ensuring that required service is rendered in accordance with the policies and procedures.

Essential Responsibilities:

  • Resolve customer queries and concerns.
  • Ensure efficient, effective and accurate service is provided to the customers.
  • Provide customers with complete product and service information.
  • Follow-up on customer inquiries and resolve.
  • Should have good convincing skills
  • Flexible to work in shifts
  • Flexible to work in Inbound/outbound environment.

Desired Candidate profile:

Education:

(10+2, Any Graduate - Any Specialization) OR Diploma, ITI.

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