Customer Service / Tech Support Jobs - Hyderabad - Vertex Customer Solution India Pvt Ltd

Eligibility : BVSc, BBA/BBM, CS, BDS, BCA, BE/B.Tech, BHM, BEd, 12th Pass (HSE), ICWA, CA, BSc, Certificate Course (ITI), B.Arch, Diploma, B.Pharm, B.Com, BA, LLB

Location : Hyderabad(Banjara Hills )

Last Date : 13 Nov 2016

Skills: BPO

Vertex Customer Solution India Pvt Ltd - Job Details

Role Summary/Purpose

The role entails providing high-quality customer service to the customers and ensuring that required service is rendered in accordance with the policies and procedures.

Essential Responsibilities:

  • Resolve customer queries and concerns.
  • Ensure efficient, effective and accurate service is provided to the customers.
  • Provide customers with complete product and service information.
  • Follow-up on customer inquiries and resolve.
  • Should have good convincing skills
  • Flexible to work in shifts
  • Flexible to work in Inbound/outbound environment.

Desired Candidate profile:


(10+2, Any Graduate - Any Specialization) OR Diploma, ITI.

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

Apply Now

Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Vertex Customer Solution India Pvt Ltd

For the biotechnology company, see Vertex Pharmaceuticals.Vertex
TypeLimited Company
IndustryUtilities, call centers
HeadquartersLondon, UK

ProductsBusiness Process Outsourcing, Customer Management Outsourcing

Vertex is a call center operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.[4]

Vertex services include:

  • Business process outsourcing
  • Customer Management
  • Finance & Accounting
  • HR Outsourcing
  • Software
  • Offshoring
  • Debt Management
  • Telecom

Jobs by Location