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Customer Service / Tech Support Jobs - Hyderabad - Vertex Customer Solution India Pvt Ltd

Eligibility : BVSc, BBA/BBM, CS, BDS, BCA, BE/B.Tech, BHM, BEd, 12th Pass (HSE), ICWA, CA, BSc, Certificate Course (ITI), B.Arch, Diploma, B.Pharm, B.Com, BA, LLB

Location : Hyderabad(Banjara Hills )

Last Date : 13 Nov 2016

Skills: BPO

Vertex Customer Solution India Pvt Ltd - Job Details

Role Summary/Purpose

The role entails providing high-quality customer service to the customers and ensuring that required service is rendered in accordance with the policies and procedures.

Essential Responsibilities:

  • Resolve customer queries and concerns.
  • Ensure efficient, effective and accurate service is provided to the customers.
  • Provide customers with complete product and service information.
  • Follow-up on customer inquiries and resolve.
  • Should have good convincing skills
  • Flexible to work in shifts
  • Flexible to work in Inbound/outbound environment.

Desired Candidate profile:

Education:

(10+2, Any Graduate - Any Specialization) OR Diploma, ITI.

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Vertex Customer Solution India Pvt Ltd

For the biotechnology company, see Vertex Pharmaceuticals.Vertex
TypeLimited Company
IndustryUtilities, call centers
Founded1996
HeadquartersLondon, UK


ProductsBusiness Process Outsourcing, Customer Management Outsourcing
Website

Vertex is a call center operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.[4]

Vertex services include:

  • Business process outsourcing
  • Customer Management
  • Finance & Accounting
  • HR Outsourcing
  • Software
  • Offshoring
  • Debt Management
  • Telecom

Jobs by Location

Vertex Customer Solution India Pvt Ltd recruiting Customer Support Executive fresher’s in Hyderabad. The Vertex Customer Solution India Pvt Ltd vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Vertex Customer Solution India Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -BPO. The candidates with BVSc,BBA/BBM,CS,BDS,BCA,BE/B.Tech,BHM,BEd,12th Pass (HSE),ICWA,CA,BSc,Certificate Course (ITI),B.Arch,Diploma,B.Pharm,B.Com,BA,LLB are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Vertex Customer Solution India Pvt Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Vertex Customer Solution India Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Vertex Customer Solution India Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.