Customer Support Engineer Job in Kulaja Services LLp at Domlur, Bangalore

Should be a Graduate – B.E/B.Tech

Should have scored 60% and above in 10th, 12th and Graduation. Applicant with lower than 60% scores in 10th, 12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position.

Should have a minimum of 1 year experience supporting customer in Tech Support or Customer Support role. Freshers will not be considered for the role.

JD for the role is as below

Conducting remote troubleshooting of Enphase products.

Troubleshooting, approving and executing warranty claims.

Providing pre-sales information about Enphase products.

Assisting with the activation of new Enphase sites as needed.

Documenting all activity in a central CRM/Help Desk software platform.