Customer Service / Tech Support Jobs - Mumbai - Helpperz service pvt ltd
Job Description
- Outbound Calling : On call creation of Database of Greycollared Workers like maids/cooks/babysitters etc
- Inbound calling : Receive customer calls and Capture requirements as leads in prescribed format. These leads will be passed on to sales teams.
- Should Know English,Hindi,Marathi
- Basic Proficiency in Computers.
- Timing 10 AM - 6.30 PM
- Location Andheri West
Job Particulars
About Company
So let us guess…you use the internet for virtually everything i.e. Movie Tickets/Shopping/Holidays/Food ordering etc etc. All these can be done at the click of a button.
The founding team at Helpperz also does the same. But we did have a real life predicament when we wanted to hire a babysitter for our new born angel.
Suddenly we realized that there were not enough choices or options available on the net. Yes there were booking agencies but they charge a lot (Sometimes one month’s salary ) and some expect to renew the contract every 11 months or an year.
We had to face the same problem when our cook left us without informing and when our maid had to leave for her hometown due to an emergency.
We had to rely on the traditional method of references. Eventually we reached out to other maids, Security guards in the building, friends and any reference which came our way to help us find and hire a maid, Cook and Babysitter.
At that point we realized that there would be so many households going through the same problem because the grey collared workforce is highly unorganized and therefore it becomes a pain to find and hire good household help.
