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Customer Service Trainer Jobs Opening in Votiko at Surat

Customer Service Trainer
Votiko
Votiko
Last Date 12 Jun 2022
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Votiko - Job Details

Date of posting: 13 Apr 22
We are looking for a Customer Service Trainer to educate our support, sales and customer service teams. Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients.

Responsibilities:
-- Conduct regular review of all call center agents performance and organize training sessions for under performers
- Submit regular reports to management and seek new ideas and strategies to improve          performance at the center
- Keep up with trends and happenings in the industry and ensuring adherence to industry standards
- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
- Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.
Requirements:-
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision making skills
- Degree in Management or training in team leading is a plus.
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics

Location:- Surat
Salary:- ₹15,000 to - ₹35,000 /month
Working Days:- Monday to Saturday   

Job Summary

Job Type : Full Time
Hiring Process : Telephonic Interview
Who can apply : Freshers
State : Gujarat
Country : India

About Votiko

Votiko
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Votiko recruiting Customer Service Trainer candidates nearby Surat.Votiko vacancies for Customer Service Trainer is recruited through Written-test, Face to Face Interview etc.
Votiko Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Surat can apply for Customer Service Trainer position in Votiko. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Votiko recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Votiko and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Votiko and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Votiko and near your city and get a secured career.