Customer Services Support Operator Jobs in Bangalore - Siemens Technology India
Customer Services Support Operator
Siemens Technology India
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 25 Jun 20
Job Description
Process Associates - Customer services
This is your role. What part will you play?
Functional Shared Services is an international cross-function unit with three elements: Regions (customer-facing organizations), Business Lines (responsible for product portfolio and development) and Global Operations with six delivery centers (responsible for the delivery of services). We in India hosts the delivery center under the global operations and the region function for Asia and Australia. It provides Accounting and Finance Services, Human Resource Services, Supply Chain Management Services, Call Center Services, and several regional expertise-based services to Siemens and Non-Siemens Companies worldwide.
Change the future with us
Organization: Global Business Services
Company: Siemens Technology and Services Private Limited
Experience Level: Experienced Professional
Job Type: Full-time
This is your role. What part will you play?
Functional Shared Services is an international cross-function unit with three elements: Regions (customer-facing organizations), Business Lines (responsible for product portfolio and development) and Global Operations with six delivery centers (responsible for the delivery of services). We in India hosts the delivery center under the global operations and the region function for Asia and Australia. It provides Accounting and Finance Services, Human Resource Services, Supply Chain Management Services, Call Center Services, and several regional expertise-based services to Siemens and Non-Siemens Companies worldwide.
Change the future with us
- You will track EDI message requests and interpretation of error codes, provision of detailed information to the partner and EDI partner setups, customs and suppliers
- You will be working on 1st support for web-based EDI applications, process monitoring, Data reporting and maintenance (e.g. quality assurance)
- You will maintain EDI tools on an administrative level (e.g. profile settings, application settings)
- You carry master’s degree or equivalent min 1-year experience with customer care focus
- You are an excellent team player and able to work with virtual and global cross functional organizations
- You have ability to work independently on their topic and be proactive
- You possess excellent communication skills both written and verbal
- You have knowledge on EDI standards like EDIFACT, XML, IDOC, and others
Organization: Global Business Services
Company: Siemens Technology and Services Private Limited
Experience Level: Experienced Professional
Job Type: Full-time
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id949279
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
Siemens Technology India
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