Customer Success Associate Jobs in Delhi - Design Everest

Customer Success Associate
Design Everest
Expired
Posted: 06 Jul 20
Job Description
Design Everest is a one-stop-solution for all pre-construction services. We have experience & success delivering Architectural, Civil & Structural Engineering, and MEP Engineering Design plans for Residential, Commercial and Industrial projects from many of our regional centers across California. We are dedicated to providing high-quality engineering and design services to our clients.
The opportunity
We are seeking an Administrative Assistant to join our team. This role offers a unique and diverse experience. The assistant will organize and prioritize multiple tasks in an effective and timely manner. The ideal candidate will thrive in a fast-paced technology environment that promotes teamwork and shared success. This role will require a high level of coordination and communication with the team.
What will you do
The opportunity
We are seeking an Administrative Assistant to join our team. This role offers a unique and diverse experience. The assistant will organize and prioritize multiple tasks in an effective and timely manner. The ideal candidate will thrive in a fast-paced technology environment that promotes teamwork and shared success. This role will require a high level of coordination and communication with the team.
What will you do
- Acts as a point of contact in answering and/or directing inquiries through phone, email and in-person whilst ensuring a high quality, service-driven mindset
- Perform all administrative and clerical duties for the site team
- Educate customers on our services and connect with the customer success manager
- Work closely with sales team to assist with leads
- Ensures clear communication and prompt resolution of queries.
- Learn our industry to be able to continuously provide higher levels of support
- Work from home
- Competitive pay
- Stock options
- Be part of an innovative and growing company
- Minimum 1 - 2 years of experience with customer services or administrative experience
- Exceptional verbal and written communication skills
- Proficient using Microsoft Office, Gmail, Google Docs and Google Calendar
- Exceptional ability to prioritize tasks in a high volume work environment
- Professional and excellent phone manner.
- Demonstrated ability to be highly organized and detail orientedAbility to quickly learn job-related technical knowledge necessary to complete the job.
- Enthusiastic, friendly, approachable and team-oriented personality, with a positive attitude.
- Willing to work on PST time zone (night shift)
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id955060
Job Category Diploma , Tech Support
Locality Address
State Delhi
Country India
About Company
Design Everest
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