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Customer Success Jobs Opening in Guvi Geek Network Private Limited at Chennai
Customer Success
Guvi Geek Network Private Limited
Expired

Posted: 29 Jun 22
Job Description

Who can apply

1. are available for full time (in-office) internship

2. can start the internship between 28th Jun'22 and 2nd Aug'22

3. are available for duration of 2 months

4. have relevant skills and interests

Responsibilities include:

1. Analyze customer data and improve customer experience
2. Sustain business growth and profitability by maximizing value
3. Minimize customer churn
4. Increase course completion rate
5. Handle and resolve customer requests
6. Regularly talk to the users, collect feedback and communicate it to the product team
7. Increase the adoption of GUVI's features
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • MS-Excel
  • MS-Office

  • Other requirements

    1. Highly organized and able to multitask

    2. Self-driven and proactive

    3. Knowledge of customer success process

    4. Attention to detail and good problem-solving skills

    5. Excellent interpersonal skills

    6. Excellent written and verbal communication

    Perks
  • Certificate

  • Certificate: Will be provided at the end of the Internship
    Job Particulars
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    About Company
    Guvi Geek Network Private Limited
    GUVI is an IIT Madras incubated online learning and mentoring company. GUVI was awarded as 'top 25 social entrepreneurs of the year 2016' by AFI. We help people learn information technology courses in their native language (English) to accelerate their skills and make them more employable through online mediums. Till now, 1.5 L+ students from 11 states have been part of our platform.
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