ad

Customer Success Operations Jobs in Mumbai - Open Secret

CW
Customer Success Operations
Open Secret
Any Graduate
Open Secret
Last Date 17 Apr 2021
This Job is Expired

Open Secret - Job Details

Date of posting: 10 Mar 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Managing product and order-related queries and requests via chat, email, and phone
2. Engaging with customers to identify and assess pain points
3. Escalating issues to the relevant team (sales, product, and operations) and collaborating with them to plug the gaps
4. Must be able to anticipate and understand the needs of the customer and act accordingly
5. Maintaining a database of D2C customers
6. Strategizing and executing digital promotional initiatives that delight customers
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 4th Mar'21 and 8th Apr'21

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Must be passionate about customer support and must be having 1+ years of experience specifically in the customer service domain

2. Ability to work in a dynamic, fast-paced, and ambitious organization and agility while balancing multiple concurrent projects

3. Must have strong planning and organizational skills as well as attention to detail

4. Excellent communication and listening skills

5. Intermediate MS-Office proficiency

Perks
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 5 Lac/annum

    Number of openings
    2

    Job Summary

    Job Type : Internship / Projects
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Open Secret

    About Open Secret
    Open Secret is an upcoming FMCG brand working on 'better-for-you' snacking product in the packaged food segment. Our first range of products - Open Secret Nutty Cookies - was launched last year in October on our direct to consumer website. Since then we have grown our presence in both offline worlds with outlets like Nature's Basket and the online world with e-commerce websites like Amazon & Big Basket. Just last month (July-2020),Open Secret was #1 bestseller in the grocery category on Amazon.
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Customer Success Operations Analyst
    Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
    Customer Service
    Any Graduate, Other Course
    Customer Service
    Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
    Customer Service
    Any Graduate, Other Course

    People who view this job also look for jobs with following keywords

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

    Open Secret recruiting Customer Success Operations candidates nearby Mumbai.Open Secret vacancies for Customer Success Operations is recruited through Written-test, Face to Face Interview etc.
    Open Secret Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Success Operations position in Open Secret. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Open Secret recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Open Secret and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Open Secret and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Open Secret and near your city and get a secured career.