Customer Success Research Analyst Jobs in Pune - Promobi Technologies
Customer Success Research Analyst
Promobi Technologies
1 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 05 Mar 18
Job Description
We are looking to on board a Customer Success associate.
Key Responsibilities
Customer Success Associate shall be doing the following things:
- Customer profiling ( Gather info about the customers using various research techniques).
- To communicate with the customers if needed to gather additional info.
- Should be able to do a bit of market research.
- Make reports and analysis on customer segmentations.
- 1-3 years of experience in customer support/success/relationship management.
- Understanding of IT Industry and its various aspects.
- Data collection on and around the clients through various websites Linkedin, Manta, Hoovers,, Insideview and many more. (Customer profiling)
- Profiling companies across industries based on revenue, employee strength, vertical etc.
- Excellent written and verbal communication skill
- Able to handle multiple task, Good interpersonal and analytical skill.
- Advanced word and excel computer skills are preferable.
- Should be able to communicate with clients via call/email/chat.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id393138
Job Category Diploma , BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support
Locality Address
State Maharashtra
Country India
About Company
About Promobi Technologies:
ProMobi Technologies is based in Pune, Maharashtra. We are a Product and Services company providing top-notch Mobile and Web Application services to our clients and customers across the globe. We are one of the emerging new start-ups in India who are providing solutions for Enterprise Mobility Management (EMM).
About MobilockPro: (One of our known products)
MobiLock Pro is an easy to use enterprise mobility management tool that allows organizations to secure, manage & control their company owned Android devices remotely from the cloud-based Mobile Device Management Dashboard.Jobs By Location
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