Customer Support Advisor Job in INTRELSYS CONSULTING at Kharadi, Pune

Location: Kharadi, Pune  

Job Type: Full-time  

Job Overview: As a Customer Support Advisor, you will play a key role in ensuring that customers receive exceptional service, handling queries, resolving issues, and providing product or service-related information. You will use your communication skills and customer-centric approach to deliver outstanding support.

Key Responsibilities:

- Provide excellent customer support via phone, email, and chat.  

- Address customer inquiries and resolve issues in a timely and professional manner.  

- Understand customer needs and provide accurate information and solutions.  

- Escalate unresolved issues to appropriate teams when necessary.  

- Maintain records of customer interactions, transactions, and feedback.  

- Contribute to team performance and support business goals.

Key Requirements:

- Fluency in English: Must meet Versant 6 level or above. 

- Education: Bachelor’s Degree in any field.  

- Strong customer service skills and a passion for helping others.  

- Motor Insurance Background  

- Previous experience in customer service roles and any Insurance background

What We Offer:

- Salary: ₹28,000 to ₹40,000 CTC per month, based on experience and qualifications.  

- Vibrant, dynamic, and supportive work environment.  

- Opportunities for growth and professional development within a global company.  

- Comprehensive training to enhance your customer service skills.