Customer Support Analyst/Sr.Customer Support Associate Job in Black And White Business Solutions at Bannerghatta Road, Bommanahalli, BTM, Bangalore

Shift : Rotational Shifts / UK / US 

Sal : upto 4.5lpa 

Designation : Customer Support Analyst /Sr.Customer Support Associate/ Process Associate/ Sr Process Associate/ customer Advisor / CSR / CSO

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

For more quires Call:
Contact :HR Pooja @ Email ID : data-text='true'>Required Candidate profile
One day interview process - Only Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

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