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Customer Support And Social Media Manager Jobs Opening in LuxuryKase at Delhi

Customer support and social media manager

LuxuryKase
experience-icon 0 Years
salary-icon Not disclosed
Apply Now

Posted: 08 Feb 24

Job Description

About the internship

We are a fast-growing Shopify store looking for a talented and experienced customer support and social media manager to join our team. In this role, you will be responsible for managing customer inquiries, resolving issues, and creating engaging content for our social media platforms.

Selected intern's day-to-day responsibilities include:

1. Respond to customer inquiries and resolve issues via email, chat, and phone in a timely and professional manner
2. Work closely with the fulfillment team to ensure orders are processed and shipped on time
3. Monitor social media channels and engage with customers by responding to comments, messages, and reviews
4. Create and publish content on social media platforms to increase engagement and brand awareness
5. Analyze customer feedback and data to identify areas for improvement and implement solutions

Skills & Requirements:

1. Excellent written and verbal communication skills
2. Strong problem-solving skills and attention to detail
3. Passionate about providing excellent customer service and creating engaging social media content

Note: We offer a positive work environment. If you are a motivated self-starter who is passionate about providing exceptional customer service and creating engaging content, we encourage you to apply!

Skill(s) required

  • CRM
  • Effective Communication
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • MS-Excel
  • MS-Office
  • Earn certifications in these skills

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. are from or open to relocate to Delhi and neighboring cities

    3. have relevant skills and interests

    Perks

  • Informal dress code
  • Number of openings

    4


    More information about this Customer support and social media manager Job

    Please go through the below FAQs to get all answers related to the given Customer support and social media manager job

    1. What are the job requirements to apply for this Customer support and social media manager job position?
      • Ans: A candidate must have a minimum of fresher as an Customer support and social media manager

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, BSc

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer support and social media manager is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer support and social media manager position?
      • Ans: There are immediate 4 job openings for Customer support and social media manager in our Organisation.

    Job Particulars

    Education BA, BBA/BBM, BSc
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id2226582
    Locality Address
    State Delhi
    Country India

    About Company

    LuxuryKase
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