Customer Support Associate Jobs in Ahmedabad,Gandhinagar - First Source Soluions Limited
Customer Support Associate
First Source Soluions Limited
0 Years
11500 - 13000 Monthly
Expired
Posted: 27 Mar 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education LLM, B.Arch, Diploma, B.Com, B.Pharm, M.Arch, M.Com, M.Pharm, BBA/BBM, BCA, BDS, BEd, BHM, MCA, MD, MDS, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MSW, 12th Pass (HSE), BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id904791
Job Category Tech Support
Locality Address Adalaj , Bodakdev , Chandkheda , Gandhinagar , Hansol
State Gujarat
Country India
About Company
We are hiring CSA(Customer Support Associate)
Bank of Baroda Process.
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