Customer Support Consultant Jobs Opening in CULT at HSR, Bangalore
Customer Support consultant
CULT
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 25 Apr 22
Job Description
Customer Support consultant
Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.● Resolve 9-10 customer tickets per hour
● To understand the product features for better problem-solving.
● To keep records of customer interactions, transactions, comments, and complaints.
● Communicate issues to appropriate internal teams as necessary for quick resolution and coordinate with them for solving any customer issues.
● To ensure customer satisfaction and provide an empathetic experience to every user.
● To own every interaction with the customer and ensure every customer is a happy customer
● Reporting all product and service-related issues/trends to the respective support staff
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1468858
Job Category Diploma , Tech Support
Locality Address HSR
State Karnataka
Country India
About Company
CULT
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