Customer support engineer

ACI AUTOMATION PVT LTD

1 to 3 Years

15000 - 18000 Monthly

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Posted: 06 May 24

Job Description

The Customer support engineer has to provide service support to all the customers, For ensuring trouble free operation of our Industrial Automation systems and solutions.

Required Skills :

Attention to detail
Active listening and troubleshooting skills
Outstanding communication skills with team and clients
An analytical mind and strong problem-solving ability

Improve customer support quality by studying and re-designing processes, setting up and communicating service metrics, monitoring and evaluating results, and implementing changes. Track and report on all service escalations to create improvement plans.

Track issues and incoming requests across different teams. Analyze how their company's audience is using support documentation in order to quantify opportunities for customer improvement. Position shields other technical departments from disruptions and stagnation.

More information about this Customer support engineer Job

Please go through the below FAQs to get all answers related to the given Customer support engineer job

What are the job requirements to apply for this Customer support engineer job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Customer support engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Customer support engineer is a Full Time in Chennai, Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer support engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer support engineer position?
- Ans: There are immediate 1 job openings for Customer support engineer in our Organisation.