Customer Support Executive jobs - Gurgaon - Manav Management Group - 0 to 1 years of experience - 01 December 2019
Job Description
Solicit orders for goods and services over the telephone.
Explain the product or service to potential customers.
Deliver scripted sales pitch to the customer.
Adjust scripted sales pitch to meet needs of specific individuals.
Provide pricing details.
Handle customer questions.
Obtain customer information including names and addresses.
Record customer details including reaction to the product orservice offered.
Receive orders over the telephone.
Input order details into the computer system.
Record customer details and details of transaction.
Confirm orders placed with field sales representatives.
Schedule appointments for sales staff to meet prospective customers.
Answer telephone calls from potential customers who are responding to advertisements.
Contact customers to follow up on initial interaction.
Logistics Handling
Person should have basic accounting knowledge.
Job Particulars
About Company
