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Customer Support Executive Jobs in Bangalore - Amiable Enterprise Pvt Ltd

Customer Support Executive
Amiable Enterprise Pvt Ltd
Bangalore(Frazer Town )
1 to 2 Years
15000 - 25000 Per Month
Customer Support Executive Jobs in Bangalore - Amiable Enterprise Pvt Ltd
Last Date 12 Jun 2018

Amiable Enterprise Pvt Ltd - Job Details

Date of posting: 13 Apr 18
Customer Support Representative
  • This is an International voice process we need candidates someone who is really good in terms of communication (English). Process deals with inbound calls.
  • No. of open position is 2. (Female)
  • We are looking for an immediate joiner.
  • Experience: - 1-2 years in International / Domestic voice campaign.
Roles and Responsibilities:-
  • Greet customers warmly and ascertain problem or reason for calling.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
Requirements:
  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred
  • Qualification – Minimum Second PU
  • 5 working days.
  • Shifts – Fixed US Shifts
  • Timings – 6:30 PM – 3:30 AM
  • CTC: - Decent hike on previous salary.
  • Transportation facility provided.
  • Between Monday to Friday (Timings 11 AM – 5 PM)

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 2 Years)

About Amiable Enterprise Pvt Ltd

Amiable enterprise pvt ltd.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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12th Pass (HSE)
English Speaking, Hindi Speaking

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Amiable Enterprise Pvt Ltd recruiting Customer Support Executive Experienced(1 to 2 Years) candidates candidates nearby Bangalore(Frazer Town ).Amiable Enterprise Pvt Ltd vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Amiable Enterprise Pvt Ltd Company recruits a lot of Experienced(1 to 2 Years) candidates candidates every year based on the skills English Speaking, Hindi Speaking. The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Frazer Town ) can apply for Customer Support Executive position in Amiable Enterprise Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Amiable Enterprise Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Amiable Enterprise Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Amiable Enterprise Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Amiable Enterprise Pvt Ltd and near your city and get a secured career.