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Customer Support Executive Jobs in Bangalore - Belong.co

Belong.co - Job Details

Date of posting: 14 May 19
Customer Success Executive

Customer Success Executive is someone who is obsessed with customers success and can work well under pressure to ensure the best experience and can objectively identify the most common problems and bring those insights back to Product & Engineering teams.

Why  Belong

  • At Belong, we believe people are more than the skills they pick up, their work experiences, or the designations they hold. 
  • Because to build anything that lasts  be it a company, a social movement or an institution 
  •  we need to connect on a level beyond all that. 
  • We are human beings with aspirations and values, not human resources and we are meant to belong. Our vision is to make this a global reality.

  More about the role:

  • 6 months - 1 year of experience in a customer facing role (most preferable). 

  • Candidate facing role is a plus. You’ll be part of Belong’s candidate facing a team as a Customer Success Executive where you’ll be working closely with candidates.

  • Most part of the role involves coordinating with candidates over Chat/ Phone/ Email to ensure the best experience.
  • Ability to execute in a fast paced/high flux environment.
  • Quick learner and speed in executing tasks with strict SLA’s.

  • Ability to multi-task and thrive in chaos.

  • Good communication and listening skills

What will you be working on?

  • Own support requests of candidates and resolve their queries or complaints by providing clear information and provide solutions or alternatives on calls/emails and chat on-time.
  • Consistently meet and exceed quantitative and qualitative targets
  • Work closely with other functions to resolve support issues effectively
  • Manage candidate expectations regarding estimated response resolution time on the issue. Keep candidate up-to-date on the progress of their issues/query.
  • Go an extra mile to provide an excellent experience to the candidates

What is your potential for growth in the organization?

  • Any Customer Success Executive who becomes part of the team will get have a great opportunity to grow and pick up customer success responsibilities of other products, lead teams and move to other program management functions in the company.

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (0.6 to 1 Years)

About Belong.co

At Belong, we believe people are more than the skills they pick up, their work experiences, or the designations they hold. Because to build anything that lasts — be it a company, a social movement or an institution — we need to connect on a level beyond all that. We are human beings with aspirations and values, not human resources and we are meant to belong. Our vision is to make this a global reality.


This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Belong.co recruiting Customer Support Executive Experienced(0.6 to 1 Years) candidates candidates nearby Bangalore.Belong.co vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Belong.co Company recruits a lot of Experienced(0.6 to 1 Years) candidates candidates every year based on the skills BPO, Customer Care Executive, Customer Relationship, Customer Service, Inbound Calling, Telecaller. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Belong.co. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Belong.co recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Belong.co and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Belong.co and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Belong.co and near your city and get a secured career.