Customer Support Executive Jobs in Bangalore - Black And White Business Solutions
Job Description
Customer Support Associate
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education Diploma, B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BHM, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1116111
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address KR Puram , Marathahalli , MG Road , Old Airport Road , Rammurthy Nagar
State Karnataka
Country India
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