Customer Support Executive Jobs in Bangalore - CleverKare
Job Description
Company: CleverKare is the most affordable beauty services in India
Position: Customer Support Executive
Number of Vacancies: 5
Location: HSR Layout, Bangalore
Salary: 15k to 20k
The position involves handling of inbound and outbound calls and WhatsApp chats.
Responsibilities and Duties
Manage calls and chats ;
Manage and resolve customer complaints;
Provide customers with service information;
Enter new customer information into the system;
Update existing customer information;
Identify and escalate priority issues;
Follow up customer calls where necessary; and
Document all call information according to our standards.
Required Experience, Skills, and Qualifications
Education: does not matter;
Proficiency in computer basics such as Excel
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Languages:
Must: Hindi & English
Optional: Telugu, Kannada & Tamil
Job Particulars
About Company
