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Customer Support Executive Jobs in Bangalore - Confirmtkt

Last Date 01 May 2018

Confirmtkt - Job Details

Date of posting: 27 Mar 18
Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirement:
  • Strong phone contact handling skills and active listening.
  • Fluency in English and Hindi is mandatory
  • Fluency in Telugu/Tamil/Kannada/Bengali is added advantage
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Hiring Process : Face to Face Interview

About Confirmtkt

ConfirmTkt is ticket search and booking engine.We predict confirmation chances for waitlisted train tickets ,suggest alternative travel options for options across train,buses flights and cabs and complete the booking.

Our algorithms are smart enough to unlock all the hidden and best available travel options to reach your destination by effectively utilizing the inventory of buses, flights & trains .Our main USP lies in suggesting personalized travel options for every user using machine learning algorithms even for a last minute/un-planned travel.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Confirmtkt recruiting Customer Support Executive Experienced(0.6 to 2 Years) candidates in Bangalore. The Confirmtkt vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Confirmtkt jobs for Experienced(0.6 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0.6 to 2 Years) candidates every year based on the skills -English Speaking, Hindi Speaking. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0.6 to 2 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Confirmtkt recruitment, Experienced(0.6 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Confirmtkt and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Confirmtkt and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.