Customer Support Executive Jobs in Bangalore - Conneqt Business Solutions
Job Description
To Answer queries/resolve problems of customers through Inbound. |
Attend Inbound and Outbound calls, sometime respond through email and chat to customers. |
Provide correct and quality information to customers on every call. |
Candidate should speak, read and Write ENGLISH and KANNADA OR ENGLISH and TELUGU |
Able to communicate confidently and politely, with good speaking skills. |
Awareness on Credit cards. |
Detailed knowledge of intricacies of Banks products and how they compare against competitors. |
Good typing skills (Quality and Speed) |
Ability to handle telephonic conversations |
Good Listening and Comprehension skills |
Should be flexible to work in 24/7 shift |
Job Particulars
About Company
As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.
The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.
We work closely with our clients to understand their businesses, products and services and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.
At Conneqt Business Solutions, we value and respect our clients business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our clients brand with pride, enhance the clients value in their customers lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each others ambitions and aspirations.