Customer Support Executive Jobs in Bangalore - Crelton Solutions

Customer Support Executive

Crelton Solutions

0 to 1 Years

8000 - 15000 Monthly

Expired

Posted: 28 Jul 17

Job Description

JD:

Manage incoming calls
Generate sales leads by outbound calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements :Qualification: Puc, any graduate or post graduate
Language known: Good fluency in English and any regional languages
Experience : 0 - 1 year

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to 1 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id327888

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Karnataka

Country India

About Company

Crelton is a recruiting and staffing industry with experience to connect job seekers and employers that prove a mutually successful result.

We are a staffing company rooted with passion for placing the right person in the right job. We have a firm grasp on what it takes to build a strong workforce and a successful career.

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