Customer Support Executive Jobs in Bangalore - Doodhwala
Job Description
The Role Description
- Handling customer calls related to issues, complaints, queries
- Following up and resolving service related issues of customers with the team
- Maintaining the day to day customer query data
- Assist with placement of orders and payments
- Assist in customer retention
- Usage of fresh desk
Desired Skill Set Required:
- Good verbal English communication skills
- Preferable if the candidate knows Kannada
- Ability to work under pressure and work towards deadlines
- Working knowledge of MS Excel
- E-commerce
- Job Type: Full-time
- Shift : Rotational
- Salary: ₹12,000.00 to ₹17,000.00 /month
Job Particulars
About Company
About the Company (Doodhwala , Banger Tech Pvt)
Doodhwala is your one stop shop for daily essentials. Based out of Domlur, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be.
Cofounders Our two enthusiastic and passionate co-founders have around 5 years of hard-core entrepreneurial experience establishing successful businesses both domestically & abroad and are now channeling their full-time energy into an idea called Doodhwala. They deeply understand business, the relevant vertical & have a strong vision accompanied with the passion to realize it.
