Customer Support Executive Jobs in Bangalore - Dreammithra Pvt Ltd

Customer Support Executive

Dreammithra Pvt Ltd

0 Years

13000 - 15000 Monthly

Expired

Posted: 10 Feb 22

Customer Support Executive

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Analyzing customer needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required skills:-