Customer Support Executive Jobs in Bangalore - Neuroglia Health Private Ltd.

Customer Support Executive
Neuroglia Health Private Ltd.
Bangalore(JP Nagar )
BA, Other Post Graduate, MA, MBA/PGDM, Other Graduate
0 Years
Neuroglia Health Private Ltd.
Last Date 14 Jan 2022
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Neuroglia Health Private Ltd. - Job Details

Date of posting: 15 Nov 21

Customer Support Executive

What would you be doing here

●  Maintaining a positive, empathetic, and professional attitude toward customers at all times.
●  Responding promptly to customer inquiries.
●  Communicating with customers through various channels.
●  Acknowledging and resolving customer complaints.
●  Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.
●  Communicating and coordinating with colleagues as necessary.
●  Providing feedback on the efficiency of the customer service process.
●  Ensure customer satisfaction and provide professional customer support.
●  Provide accurate, valid and complete information by using the right methods/tools. 
●  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
●  Identify and assess customers needs to achieve satisfaction.
●  Recognise, document and alert the management of trends in customer queries.
●  Research, identify and resolve customer queries using relevant information tools.
●  Follow up with customers on unresolved queries when necessary.

The best fit candidate would have
●  Strong phone contact handling skills and active listening.
●  Familiarity with CRM systems and practices.
●  Customer orientation and ability to adapt/respond to different types of characters.
●  Excellent communication and presentation skills.
●  Ability to multitask, prioritize, and manage time effectively. 

Job Summary

Job Type : Full Time
Job Category : MBA , Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers
State : Karnataka
Country : India

About Neuroglia Health Private Ltd.

Neuroglia Health Pvt Ltd (Subs of DailyRounds Inc.) 

We are a 250+ member team of doctors, engineers, and business folks headquartered in Bangalore. We are part of the M3 Group, Japan (M3 INC 2413 Tokyo Stock Exchange).

Marrow is the leading product from Neuroglia Health Private Ltd catering completely to the Medical Education Industry. It is an e-Learning product that helps doctors to prepare for their PG Examinations, through MCQ Questions, Question Banks, Test Series, and Video lectures.

Our User feedback: /marrowmed

●  We train more doctors than private medical institutes in India today.
●  NEET PG 2020: Top 10 rankers are users of the product Marrow.
●  70% - Strikeout of Marrow Qbank and Tests in NEET PG 2020.

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Neuroglia Health Private Ltd. recruiting Customer Support Executive candidates nearby Bangalore(JP Nagar ).Neuroglia Health Private Ltd. vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Neuroglia Health Private Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with BA, Other Post Graduate, MA, MBA/PGDM, Other Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(JP Nagar ) can apply for Customer Support Executive position in Neuroglia Health Private Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Neuroglia Health Private Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Neuroglia Health Private Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Neuroglia Health Private Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Neuroglia Health Private Ltd. and near your city and get a secured career.