Customer Support Executive Jobs in Bangalore - Redbus

Customer Support Executive

Redbus

0 Years

Not disclosed

Expired

Posted: 28 Feb 17

Job Description

This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request.
To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.

Experience:

0-3 Years of Experience in a domestic Inbound Call Center

Qualification:

Preferably a graduate
Can look at 10 + 2 if they have relevant work experience.
Should be fluent in English, Hindi and 1 South Indian Language ( Tamil or Telugu or Kannada)

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id278652

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Old Airport Road

State Karnataka

Country India

About Company

redBus.in

redBus is the largest OTA in India in transaction volumes (with the exception of the monopolistic IRCTC). It is the pioneer in the online bus ticketing industry with a dominant market leadership. Since inception, over 50 million bus tickets have been transacted on redBus and its platforms.

Jobs By Location

Bangalore

Mumbai

Kolkata

Chennai

Pune

Ahmedabad

Noida

Hyderabad

Gurgaon

Delhi