Customer Support Executive Jobs in Bangalore - VPRORECRUIT SERVICES PVT LTD
Customer Support Executive
Job Description
Job Description
We are hiring Customer Service Executive for one of our reputed clients in International Voice Process.
Details:
· UK Shift/Day Shift
· 6/5 days Working
· Two way Transport provided
· Location: Whitefield, Electronic City, Eco Space, Brookfield, Manyata tech park
Requirement:
· Fresher’s or Experienced (less than 4years)
· Should have basic knowledge of Computer
· Must have good communication skills (very important)
· Undergrads and Graduates can apply.
· Must Speak good English and Hindi
CTC:
· Fresher’s: Up to 2.8 LPA
· Experienced: Up to 3.5 LPA
Responsibilities:
· Answer telephone calls from potential and/or existing customers.
· Contact customers by telephone in order to assist them with Completing the registration process
· Scheduling document collection if required
· Explain our services, and answer questions
· Call or E-mail potential and/or existing customers with
· Follow up information
· Responses to queries
· Information and updates on their account
· Record call and/or follow up details in the CRM system
· Escalate or assign information requests to other members of the teams
Skills Required:
· Fluent and effective spoken communication in English with a neutral accent
· Fluent and effective written communication in English
· Time management
· Working with MS Office
· Knowledge of additional Indian languages is a plus
Salary: INR 1,50,000 - 3,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice/ Non Voice
Role: Customer Support/ Technical Support Executive
Employment Type: Permanent Job, Full Time
If you are interest, please drop in to our office with your updated resume tomorrow i.e., 16.01.18 to the below mentioned address.
Walk-In Interview Details:
Interview Mode: Face-Face
only
Interview Time: 10:00
AM till 04:00 PM
Interview Venue: VproRecruit Consultancy Services,
#57,2nd Floor
Koramangala 5th Block Industrial layout,
Jyothi Nivas College,
Bangalore-560095
Good Luck!